Shipping policy

At BOEESUN, we are committed to providing reliable and efficient shipping services for customers worldwide.

This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

All orders are processed after payment confirmation.

Processing Time:

  • Orders are usually processed within 1-3 business days
  • Customized or bulk orders may require additional processing time

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Methods & Delivery Time

We work with reliable international logistics partners to deliver your products safely.

Estimated delivery times:

United States Orders

Standard Shipping:

  • Estimated delivery: 7-15 business days

International Orders

Standard International Shipping:

  • Estimated delivery: 10-25 business days

Delivery times may vary depending on:

  • Destination country
  • Customs clearance
  • Weather conditions
  • Carrier delays
  • Peak shopping seasons

Please note that delivery estimates are not guaranteed delivery dates.

3. Shipping Costs

Shipping costs are calculated based on:

  • Destination country
  • Order quantity
  • Shipping method selected

The final shipping cost will be displayed at checkout before completing your purchase.

From time to time, BOEESUN may offer free shipping promotions or special shipping discounts.

4. Order Tracking

Once your order is shipped, we will send you tracking information by email.

You can use the tracking number to check your shipment status.

Please allow 24-72 hours for tracking information to update after shipment.

5. Customs, Duties & Taxes

For international orders, customs duties, import taxes, or additional fees may apply depending on your country's regulations.

Customers are responsible for any customs fees or taxes charged by their local authorities.

BOEESUN is not responsible for delays caused by customs inspections.

6. Shipping Address Information

Customers are responsible for providing accurate shipping information.

Please carefully check your:

  • Name
  • Shipping address
  • Phone number
  • Postal code

If incorrect information causes delivery failure or additional shipping costs, the customer may be responsible for related fees.

7. Lost or Delayed Packages

If your package is delayed, please first check the tracking information provided.

If your package has not arrived within the expected delivery period, please contact us and we will assist you in investigating the shipment status.

BOEESUN is not responsible for delays caused by:

  • Incorrect shipping information
  • Customs processing
  • Carrier delays
  • Events beyond our control

8. Contact Us

If you have any questions about shipping, please contact our team:

Company: BOEESUN

Email:
support@boeesun.com

Phone / WhatsApp:
+86 181 5044 8318

Address:
BaiHao 2nd Industrial Zone,
HouJie Town, DongGuan City,
GuangDong Province, China

Thank you for choosing BOEESUN. We are dedicated to providing high-quality insoles and reliable service to customers worldwide.