Privacy policy

At BOEESUN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Order details
  • Any information you provide when contacting us

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website usage data
  • Cookies and similar technologies

This information helps us improve our website experience and services.

2. How We Use Your Information

We may use your information for the following purposes:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you regarding your orders or inquiries
  • Improve our products and website experience
  • Send marketing emails and promotional updates (if you choose to receive them)
  • Prevent fraud and protect website security
  • Provide customized services and recommendations

3. Payment Information

We do not directly store your complete payment card information.

Payments are processed securely through trusted third-party payment providers. These providers handle your payment information according to their own privacy policies and security standards.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve website performance
  • Provide relevant advertising and marketing content

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted partners, including:

  • Payment processing providers
  • Shipping and logistics companies
  • Website hosting and technology providers
  • Marketing and analytics service providers

These partners are only authorized to use your information to provide necessary services.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Ask questions about how your information is used

To exercise these rights, please contact us using the information below.

8. Marketing Communications

If you subscribe to our emails or provide your contact information, we may send you product updates, promotions, and company news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Company: BOEESUN

Email:
support@boeesun.com

Phone / WhatsApp:
+86 181 5044 8318

Address:
BaiHao 2nd Industrial Zone,
HouJie Town, DongGuan City,
GuangDong Province, China

Thank you for trusting BOEESUN.